Planning and organizing people, infrastructure, communication and material components of a service improving its quality and the interaction service-provider/users.
Principles sustainable service design (link)
- Make climate a priority
- Take responsibility
- Go for radical
- Build a community in practice
- Use data to get started
- Balance Short/Long term actions
- Seek solutions with Co-benefits
- Be pragmatic and opportunistic
Tools
- Design for society
Case studies & examples
